Privacy Policy

Protecting your personal data is important to us. We treat your data confidentially and in accordance with legal data protection regulations and this privacy policy.

1. Controller

The controller for data processing on this website is:

https://loadbike.com/gb/

We only collect, process, and use your personal data to the extent necessary for providing this website, processing your inquiries, or handling contracts.

The following data may be collected:

• Name, address
• Email address
• Payment information (e.g. IBAN for SEPA payments)
• Technical data such as IP address, browser type, device type, access time

3. Purpose of Data Processing

We use your data for:

• Order processing and delivery
• Communication with you (e.g. for follow-up questions)
• Improving our services and the website

4. Disclosure to Third Parties

We will only disclose your data to third parties if it is legally permitted or if you have expressly consented. For example, to shipping service providers (e.g. freight companies) for delivering your order.

5. Data Retention

We will only store your data for as long as necessary for the respective purposes or as required by law.

6. Your Rights

You have the right to:

• Access your stored data
• Correct inaccurate data
• Delete your data if there are no legal retention obligations
• Restrict processing
• Object to the processing
• Data portability

If you wish to exercise any of these rights, please contact us via email at: [Email Address]

7. Security

We implement technical and organizational security measures to protect your data against manipulation, loss, or unauthorized access.

8. Changes to this Privacy Policy

We reserve the right to occasionally adjust this privacy policy to comply with current legal requirements or changes to our services. The most current version will apply to your subsequent visits.

As of: April 2025